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Customer Service
True quality lies not only in the materials but also in the service. At Life-Steel, it’s all about a complete experience—from the initial consultation to the installation of your outdoor kitchen. Personal guidance, craftsmanship, and attention to detail make all the difference. Even after installation, we remain at your service so you can enjoy your outdoor kitchen worry-free.
Delivery time and installation
Life-Steel makes every effort to deliver your order as soon as possible. Typically, we manage to deliver outdoor kitchens between 4 – 6 weeks. Does your order include customization? Then you should allow for about 8 weeks. When you finalize your order we will provide an estimate of delivery time.
For current delivery times, please contact us.
Wondering if you can do the assembly of the outdoor kitchen yourself? Watch the assembly video here and judge for yourself!
Yes, it is possible! Contact us for a customized quote!
Warranty
At Life-Steel, we guarantee that our products are suitable for years of enjoyment. We guarantee that our products are free of construction and/or material defects and/or corrosion.
We have a 5-year warranty on rusting with a decreasing warranty. On our plastic planks, we apply as much as a 10-year warranty against discoloration from UV rays, and on our equipment we apply the standard manufacturer’s warranties.
Warranty is valid only on the first owner, if properly maintained and with non-commercial use.
Warranty is excluded for normal wear such as scratches in powder coating, wear of e.g. wheels, drawer slides or hinges.
For full warranty terms and conditions of delivery, please refer to our terms of delivery.
Curious about the specific warranties for our products or services? Request the information through our contact form.
For warranty requests, please send an e-mail to info@life-steel.nl with your order number, address, photos of the situation and a description of the event.
We will do our best to respond to your request as soon as possible.
How others
experience Life-Steel
Onze buitenkeuken hebben we 1 week in bezit. Het staat super strak en is enorm praktisch. Het gebruik van duurzame materialen en de strakke afwerking maken het een zeer waardevolle toevoeging aan onze tuinkantoor. Daarnaast kijken we uit naar vele gezellige etentjes in ons prachtige buitenverblijf.
Op het moment dat je binnen stapt weet je gewoon dat het goed zit. Binnen enkele weken al geplaatst en we verzuipen in de complimenten van vrienden en familie.
Heel blij met mijn buitenkeuken. Uitstekende service, met snelle en vriendelijke communicatie. De levering was overigens ook bijzonder snel!
Prijs kwaliteit is super. Mooi bedrijf wat mooie bbq meubels maken en afleveren. Zeer professioneel en kundige mensen.